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IMPORTANT NOTICE FOR ILLINOIS RESIDENTS: We recognize the hardships many of our policyholders have experienced due to the recent flooding in several Illinois counties. As the severe weather may have impacted the timeliness of payments and submission of paperwork, we will work with our policyholders on a case by case basis to ensure their insurance coverage will remain in force and not lapse due to nonpayment of premium. 

If you were impacted by the flooding, please call us at 800.231.0801 with any questions you may have about your coverage. 

Illinois consumers may also contact the Department of Insurance for filing a complaint regarding any disaster-related dispute or issue. Consumers may call the Department’s toll-free complaint hotline at 1-866-445-5364, or file a complaint online at: https://mc.insurance.illinois.gov/messagecenter.nsf


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