Americo Financial Life and Annuity Insurance Company
Giving You

the Attention You Deserve


Agent ID


You have toll-free telephone access to an underwriter and a toll-free fax number for applications. Additionally, you have access to friendly, responsive agent and customer service contact centers ready to answer your questions on products, pending business, or policyholder information. All contribute to getting your business placed quickly and effortlessly. The contact information below is for your convenience.

Online Services
Access product information, illustration software, forms, sales tools, and other valuable information at our agent website.

Sales Support
Have a question? Sales Support is standing by to assist you with product sales, product availability, software, Agent Café assistance, forms, ordering supplies, and general pre-sale questions. Call 800.231.0801, Monday - Friday, 8:00 am - 5:00 pm, Central, or email

Agent Contact Center
For business licensing or commissions support, contact us at 800.231.0801, Monday - Friday, 8:00 am - 5:00 pm, Central, or email .

Submitting the Americo Application
Submit new business applications by faxing the applications with the Faxed Application Transmittal Form (#AFSFAX2002) to 800.395.9261. A maximum of eight applications may be sent per transmittal form. Please retain the original application(s) for your files - do not mail them to Americo.

Have a special situation? For access to an underwriter, contact the Agent Contact Center at 800.231.0801 and a representative will direct you to an available underwriter. To submit Underwriting and Delivery Requirements, please fax to 800.395.9238.

Customer Service
Phone: 800.634.1181
Fax: 800.395.9238

Mailing Addresses
General Delivery
PO BOX 410288
Kansas City, MO 64141-0288

Overnight Delivery
300 W. 11th Street
Kansas City, MO 64105-1618

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Americo Financial Life and Annuity Insurance Company is authorized to conduct the business of insurance in the District of Columbia and all states except AK, NY, and VT.