We are sorry to learn about your loss and extend our condolences. We care about you and your family, and are committed to providing prompt, accurate, and courteous claim processing services to our beneficiaries.
We understand that this is a stressful time and that filing a claim can be complicated. If you have questions, we invite you to view our frequently asked questions, or you can call us at 800.231.0801 (Press 4 in prompts).
To start a claim, complete our online Notification of Death form or call 800.231.0801 (Press 4 in prompts) to notify us of the death of an insured.Start a Claim - Notification of Death form
Already started a claim?Download Claim Forms
Are you a funding company or funeral home?Verification Request Form
Ask us About an Existing Claim/ Send Documents
We listen, we care, and we are there for you during this difficult time. To contact us with questions on an existing claim, or to submit any documents, please use the form below.
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You can also contact us through the mailing address, toll-free telephone number, fax number, or email address below.
PO BOX 410288
Kansas City, MO, 64141-0288
300 W. 11th Street
Kansas City, MO, 64105
800.231.0801 (Press 4 in prompts)