We are sorry to learn about your loss and extend our condolences. We care about you and your family, and are committed to providing prompt, accurate, and courteous claim processing services to our beneficiaries.

We understand that this is a stressful time and that filing a claim can be complicated.  If you have questions, we invite you to view our frequently asked questions, or you can call us at 800.231.0801 (Press 4 in prompts).  


Our Claims Process

Questions on our process? Check out our FAQ!


To start a claim, complete our online Notification of Death form or call 800.231.0801 (Press 4 in prompts) to notify us of the death of an insured.

Start a Claim - Notification of Death form


Already started a claim? 

Download Claim Forms


Contact Claims

We listen, we care, and we are there for you during this difficult time.  To contact us, please use the mailing address, toll-free telephone number, fax number, or email address below.

Regular Mail:
PO BOX 410288
Kansas City, MO, 64141-0288

Overnight Mail:
300 W. 11th Street
Kansas City, MO, 64105

800.231.0801 (Press 4 in prompts)
800.395.9238 (fax)


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