Service your Policy
We're here for you when you need us.
Americo Customer Portal
Our Customer Portal provides easy, online access to policy information, customer service forms, one-time premium payment capabilities, and more! Click the button below to log in.
Americo Customer PortalCustomer Service Forms
Electronic Forms
Cancel/Withdrawal: Click here to cancel, surrender, or partially withdrawal from your policy (Qualified or Non Qualified).
Update Your Bank Information: Click here to update existing bank account information or authorize Americo to make withdrawals from your account for payments.
Update Your Address: Click here to notify us of any changes to your address.
Printable Forms
Cancel/Withdrawal: Click here to cancel, surrender, or partially withdrawal from your policy (Qualified or Non-Qualified).
Update Your Bank Information: Click here to update existing bank account information or authorize Americo to make withdrawals from your account for payments.
Update Your Address: Click here to notify us of any changes to your address.
Update Your Beneficiary: Click here to change the current designation on your policy.
Required Minimum Distribution: Click here if you wish to begin receiving the required minimum distribution as set forth by the Internal Revenue Code.
Other Service Options: Click here to make simple changes to your policy or annuity contract.
Please complete, print, and sign forms. Submit forms via the email, fax number, or mailing address below:
Email: forms@americo.com
Fax: 800.395.9238
Mail:
Americo Financial Life and Annuity Insurance Company
PO BOX 410288
Kansas City, MO, 64141-0288
Contact Us
We listen, we care, and we know that each of you is our most important customer. If you need to contact us for any reason, please use the contact information for our administrative office below.
816.641.2850
800.395.9238 (fax)
customer.service@americo.com
Americo Financial Life and Annuity Insurance Company
PO BOX 410288
Kansas City, MO 64141-0288
For Medicare Supplement policies, contact us at 877.212.2346 to service your policy.
For additional companies or policies serviced by Americo, visit the Contact Us page. Or, if you are a policyholder looking for assistance on a current Americo policy, please contact us at 816.641.2850 or customer.service@americo.com.
This site offers the most frequently requested forms for download. For additional forms, please contact us at 816.641.2850 or customer.service@americo.com.